Real Quinceañeras

For many businesses, customer service can make or break a sale and for Alborada customer service is something that is very important and if they can help a quinceaiiera find the dress of her dreams, they will go the extra mile to make sure that happens. Delia Flores is a customer of Alborada, four years ago she purchased one of her daughter's dress there and had a great experience. Just recently, she went dress shopping with her youngest daughter who was going to celebrate her quincealiera and she fell in love with a Disney princess dress of Ariel, The Little Mermaid. The dress was perfect, everything her daughter ever dreamed of, except that the dress they had in stock was a size 10 and it was just too big for this teen, who normally wears a size 4. "We were 5 months away from the party and they told us that there wasn't enough time to order the dress in her size, so my daughter was devastated because it was the dress she really waned," explains Flores. That's when she remembered Alborada boutique and they told them about their situation. "The owner of Alborada called the company that made the dress to see if she could order the dress and they told her she would get the dress in two months," she explains. Alborada went above and beyond and was able to...

 

Read the rest of this story in Alborada Magazine April/June Issue.